Hoosgot

http://lonesysadmin.net/2008/06/13/whats-a-good-workflowrequest-tool/ asks Hoosgot,

What’s a Good Workflow/Request Tool? » By Bob Plankers on Jun 13, 2008 in Featured, LazyWeb, System Administration | 5 Comments Dear readers, You folks are full of good ideas, so here’s my latest question. I’m rethinking workflow for my group of 20+ admins, so the customers we interact with have a nice single point of contact and the admins have a good idea of what’s in the queue for work. I’m looking for tools to help us. How we’ve lived this long without something to help us is a real wonder. The tool needs to be able to accept email and web-based requests. It would be nice if it could have some logic in it so that the customer could …

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